IT support in Wiltshire

Sound Networks work with companies who place value on the IT that underpins their business.

Functioning as your own outsourced IT department, we proactively maintain the beating heart of your organisation, seeking to address any issues before they become problems and provide vital IT support when you need it.

Endpoint Security

Endpoint Security

Keeping your people and data safe

Microsoft Partner

Microsoft Partner

Specialists in Microsoft products and services

Microsoft 365

Microsoft 365

Access your email and documents on the go, wherever you are

What IT support and services do we provide?

We provide IT Solutions and support, designed for office based, remote working and hybrid workforces.

Most of our customers tell us more and more that they just want to see the same thing wherever they are! The new normal has seen increasing numbers of hybrid workforces. We are now providing ever increasing IT support and innovative solutions for remote working and hybrid workforces. We appreciate that every company is different, and one size does not fit all, this means that we have more than just the one option for your mobile workforce that can be tuned to suit your IT systems and support needs.

Paul Cox Paul Cox - Director

18

Years of IT support

How do we supply fantastic IT support?

Our IT support experience - your benefit

Surprisingly, providing IT support is not just about fixing computers. Much of it is about dealing with people and spotting recurring trends that need to be addressed before they become a problem. Because we’re a bit geeky, we analyse all our tickets every month to see what we can learn from them. Consequently, we can consistently implement systems and procedures to help improve the support experience which you receive.

Richard Bradey
Paul Cox
Daniel Brown

Our key support engineers work alongside your staff to ensure quick delivery of solutions should any problem arise.

Why do companies seeking IT support choose to do business with us?

Our customers need a reliable IT support provider that is prepared to make sure every support case is completed with a satisfactory conclusion for you the customer. With Sound Networks working alongside you, your staff and company will consistently benefit from:

Great customer service

Speak directly to support engineers

Fast response times

Great pricing

Sleeping well at night

We would love to hear from you

01225 701650

Sound Networks IT provider

Other reasons to choose Sound Networks as your outsourced IT provider.

Providing IT support for the last 18 years, we have developed a wealth of knowledge and experience in the IT support field. Reaping the benefits of fast internet connections and modern tools, we are able to combine this with our acquired IT skill set to help us to help you. Most of our IT support is provided via remote session, but occasionaly an onsite visit is the only option, plus, sometimes it's just nice to see a friendly face instead! Some of the customers that chose to work with us in our first year of trading are still with us now, we like to think that says something.

Regular reviews

Regular Technology Business Reviews to keep your IT on track and aligned with your business goals.

Support

Raise cases via email, telephone, or support agent.

Approachable team

Friendly approachable support engineers that will find and fix problems.

Customer testimonials

With IT support customers in Wiltshire and across the UK, we are proud of the service we provide, this is what one customer had to say:

"DANLERS have used Sound Networks for the past 6 years for IT support and this year they also redesigned our website from the ground up. Redesigning our website was no small task to undertake. Paul and Dan worked very hard, listened to our requirements and implemented them accurately and efficiently, they also gave some very good advise for improvements that we may have missed. The end result is a fresh, modern website, easy to maintain and a great feel when used."

Matthew Johnstone

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