IT support in Wiltshire

Cloud only support package

Endpoint Security

Endpoint Security

Keeping your people and data safe

Microsoft Partner

Microsoft Partner

Specialists in Microsoft products and services

Microsoft 365

Microsoft 365

Access your email and documents on the go, wherever you are

Functioning as your managed IT service provider

Our cloud only support package includes all the services required to efficiently run and manage your cloud-based business.

Microsoft 365 Business Premium

The core element of our cloud offering.

Desktop versions of Office apps, Exchange Online email hosting with 50GB mailbox, OneDrive for personal data, SharePoint for shared company data. Microsoft Intune for PC and Mobile Device management. Configures security features and settings on PCs and Laptops + enforcement of security policies and automatic deployment of Office apps. Remote wipe company data from lost or stolen devices or complete easy and fast operating system refreshes.

ESET Protect Advanced Cloud

Multi layered Endpoint Threat Protection for your organisation with central management and visibility. Anti-Virus protection and much more.

Cloud to Cloud Backup for Microsoft 365 Services

Data stored on Microsoft Servers is secure in terms of business continuity, but they do not take responsibility for data loss that can occur from the client’s side, such as accidental loss, deletion or overwrites. A separate backup of your data also provides another layer of protection against ransomware attacks encrypting your data and rendering it useless. Protects Microsoft 365 Exchange Online Mailboxes, Calendar, Contacts and Tasks. All OneDrive files, OneNote data in SharePoint and OneDrive document libraries, SharePoint Sites and Teams Content (Team Sites, files, documents). Automated backups, 3 X per day. Time Based Retention with backups retained in the cloud for up to one year.

Cloud Based Print Management

Modern Workplace Print management to any IP based printer. No on-premises print servers required. Automated printer rollout to your users as required with no remote support session needed. Centralised, web-based administration of printers, drivers and configuration settings. Secure Print – release print jobs using browser, smartphone or tablet with the mobile app.

Cloud Based email Signature Management

Centralised email signature management for your entire organisation. Complete control over your corporate email signatures, enforce the same signature across all users regardless of the device they are sending from.

Cloud Based Client Remote Monitoring and Management

Our remote support agent is a fully featured, secure, cloud-based platform which enables us to remotely secure, monitor manage and support your endpoint devices such as PCs and Laptops.

*additional fees will be applicable for any onsite supporting infrastructure.

Why do companies seeking IT support choose to do business with us?

Our customers need a reliable IT support provider that is prepared to make sure every support case is completed with a satisfactory conclusion for you the customer. With Sound Networks working alongside you, your staff and company will consistently benefit from:

Great customer service

Speak directly to support engineers

Fast response times

Great pricing

Sleeping well at night

We would love to hear from you

01225 701650

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