AI enhanced fraud

Why Traditional Checks Fail

Security training still matters, but AI has eliminated the classic warning signs like poor formatting or generic greetings. Modern fraudulent requests look completely indistinguishable from legitimate ones. Placing the entire burden of detection on AP staff is a losing strategy. Businesses must build verification processes that work regardless of how convincing a message looks.

Building Process Around the Risk

The most effective defense is removing ambiguity from high-risk financial actions:

• Mandatory Out-of-Band Verification: Any request to change supplier bank details must be confirmed via a known, independent channel (like calling a number already on file)—never by replying to the email thread.
• Layered Access & MFA: Restricting access to financial portals and enforcing Multi-Factor Authentication (MFA) creates critical friction that slows down or stops unauthorized changes.
• A "Slow Down" Culture: Staff must feel safe questioning urgent requests, even from senior leadership. Taking a moment to verify an unusual or high-value payment is good practice, not an obstruction.