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IT Support

IT Support for businesses in Wiltshire

Professional IT helpdesk & IT support services

For nearly 21 years, we've been a trusted IT support partner for numerous businesses across the South West and beyond. We safeguard your IT systems, optimise performance, and empower your users with 24/7 monitoring and IT support. The result? Reduced downtime, increased productivity, more time and head space to focus on your business goals.

Our main IT support objectives

Smooth operation

Efficient and smooth running IT for everyone in your company.

Swift responses

Swift responses to all IT support enquiries or problems.

Remove IT headaches

One less thing to think about helps you to sleep at night.

Comprehensive IT support

Avoid downtime and plan for the future with a proactive IT support partner

Our comprehensive IT support services go beyond just fixing problems as they occur. We proactively monitor your systems to identify potential issues before they disrupt your business. In addition, we make you aware when your hardware will near the end of its lifespan well in advance. This advanced warning allows you to make informed decisions about replacements or explore new IT support strategies, helping to ensure your technology stays aligned with your business goals. This proactive and collaborative approach keeps your operations running smoothly, boosts system efficiency, and saves you money by minimising downtime and mitigating security issues.

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How does our IT support and services add value to your business?

We appreciate the role IT plays in your business and how it can hinder it too. That's why we go the extra mile to become a trusted partner, not just a service provider. By working together, we can ensure your IT infrastructure is not just operational, but optimised to drive your business success. Do your teams consistently meet their goals? Imagine the benefit of your teams having significantly more time to focus on their goals, rather than dealing with slow or inefficient systems. Without question, this must be a benefit.

IT Support packages

Core IT Support Package

Endpoint monitoring PLUS easy access to inclusive support.

Perfect for start-ups and maturing businesses. Vital support when required to help you align with best practice and compliance standards.

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Standard IT Support Package

Endpoint monitoring PLUS enhanced Cybersecurity services.

Designed for established and growing businesses. Quarterly in person reviews, Cybersecurity services and budget forecasting.

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Premium IT Support Package

Endpoint monitoring PLUS enhanced cloud management and Cybersecurity coaching services.

For businesses requiring higher levels of automation and network defence, our premium package includes everything in the Core and Standard packages plus further management and security services.

View Package

Need support tailored to your company's specific requirements?

MSP
Watch Guard
Datto
Huntress
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
3CX
Veeam
Signable
Cyber Essentials
MSP
Watch Guard
Datto
Huntress
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
3CX
Veeam
Signable
Cyber Essentials
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Sound Networks Communication Hub
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Enquiries

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Contact Details

If you would like to contact us direct feel free to use the contact points below.

Main Phone Number
01225 701650
Main Email Address
networks@soundnetworks.net

Directions

If you would like to contact us direct feel free to use the contact points below.

Company Address

Sound Networks
Strattons House
Strattons Walk
Melksham
Wiltshire
SN12 6JL