_{IT Support Packages}

Premium Support Package

High level support covering all of your IT requirements

For businesses with more complex requirements, our premium package includes everything in the Core and Standard packages plus the following enhancements. Cloud managed email signatures, cloud print management, user security awareness and phishing defence coaching.

Package Pricing

So what does it cost?

£85.00

Per endpoint per Month

Included in this package:

Designed for businesses with demanding IT needs, our premium package builds upon the strengths of our Core and Standard options, offering a comprehensive suite of services to keep your operations running smoothly and securely.

Remote monitoring and management of client PC's and Servers
Unlimited remote support
Patch management and automated software updates
Proactive endpoint security monitoring
Managed Endpoint Detection and Response agent included (EDR + AV)
Automated Microsoft 365 backups included (Exchange email, OneDrive, Sharepoint)
Microsoft 365 Business Premium included
Device management via Microsoft Intune
Cloud managed email signatures
Cloud print management
Management of new starters and leavers
External email filtering and hygiene + SPF/DKIM/DMARC management
Self managed email quarantine
User Security Awareness Training/Phishing Awareness
Hardware lifecycle management
Quarterly in person account reviews and budget forecasting

Power up your productivity with our Premium IT support package, here's what elevates your IT experience

Enhance your brand

We implement cloud-managed email signatures to streamline the process of deploying the same signature to all users, without having to configure devices individually. Any future changes are made the same way too. Your customers will see the same signature from you regardless of the device they are sent from.

Streamlined Printing

Say goodbye to printing nightmares. Our cloud print management solution simplifies printing for your users taking the frustrations out of everyday workflows providing you with centralised control over printing, configuration management, deployment, changes and updates.

Empower your users

Users are the last line of defence in Cyber Security. Investing in your employees' knowledge is an essential layer of your cybersecurity. Our user security awareness coaching equips your team with the skills to spot and avoid phishing attempts and other online threats. Minimise the risk of human error compromising your data security through a more proactive approach.