Professional IT support
Our proactive IT support team relates to the challenges faced by other businesses and offers our own unique approach to help optimise your IT infrastructure and workflows. If you need helpdesk IT support, network management, cloud solutions, cybersecurity expertise, or strategic IT consulting, connect with us.
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Fully managed IT services
IT is at the heart of every business. Make sure it’s managed reliably and professionally.
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Cyber Security services
IT is at the heart of every business. Make sure it’s managed reliably and professionally.
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The Biggest Vulnerabilities that Hackers are Feasting on Right Now
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How Using the SLAM Method Can Improve Phishing Detection
Read more ->Frequently Asked Questions
Here you can find a comprehensive collection of helpful answers to the questions we are most frequently asked, designed to provide quick and clear guidance on our services and how we work.
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Governing Generative AI
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Navigating the AI Landscape
Read more ->Our Vision
Our vision is to make the organisations we partner with the very best they can be.
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What is included in a Managed Service Plan?
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Is a managed service agreement right for my business?
Read more ->Request free IT audit
Premium Support Package
High level support covering all of your IT requirements
For businesses with more complex requirements, our premium package includes everything in the Core and Standard packages plus the following enhancements. Cloud managed email signatures, cloud print management, user security awareness and phishing defence coaching.
Package Pricing
So what does it cost?
£85.00
Per user per Month
Included in this package:
Designed for businesses with demanding IT needs, our premium package builds upon the strengths of our Core and Standard options, offering a comprehensive suite of services to keep your operations running smoothly and securely.
- Remote monitoring and management of client PC's and Servers
- Unlimited remote support
- Patch management and automated software updates
- Proactive endpoint security monitoring
- Managed Endpoint Detection and Response agent included (EDR + AV)
- Automated Microsoft 365 backups included (Exchange email, OneDrive, Sharepoint)
- Microsoft 365 Business Premium WITH Teams included
- Device management via Microsoft Intune
- Cloud print management
- Cloud managed email signatures
- Management of new starters and leavers
- External email filtering and hygiene + SPF/DKIM/DMARC management
- DNS Filtering
- Human risk management via Security Awareness Training
- Enterprise Password management software
- Hardware lifecycle management
- Quarterly in person account reviews and budget forecasting
Power up your productivity with our Premium IT support package, here's what elevates your IT experience
Enhance your brand
We implement cloud-managed email signatures to streamline the process of deploying the same signature to all users, without having to configure devices individually. Any future changes are made the same way too. Your customers will see the same signature from you regardless of the device they are sent from.
Streamlined Printing
Say goodbye to printing nightmares. Our cloud print management solution simplifies printing for your users taking the frustrations out of everyday workflows providing you with centralised control over printing, configuration management, deployment, changes and updates.
Empower your users
Users are the last line of defence in Cyber Security. Investing in your employees' knowledge is an essential layer of your cybersecurity. Our user security awareness coaching equips your team with the skills to spot and avoid phishing attempts and other online threats. Minimise the risk of human error compromising your data security through a more proactive approach.
Compare our packages
View our list of package features in our comparison chart below.
Flex
Core
Standard
Premium
£15.00
£50.00
£65.00
£85.00
IT Support packages
Empower your business with IT support packages designed to minimise downtime and maximise productivity
Flex IT Support Package
Professional IT monitoring and security.
£15.00 Per endpoint per Month
Perfect for start-ups looking for basic cover, on your terms, without the commitment
View PackageCore IT Support Package
Endpoint monitoring PLUS easy access to inclusive support.
£50.00 Per user per Month
Perfect for start-ups and maturing businesses. Vital support when required to help you align with best practice and compliance standards.
View PackageStandard IT Support Package
Endpoint monitoring PLUS enhanced cyber security services.
£65.00 Per user per Month
Designed for established and growing businesses. Quarterly in person reviews, Cybersecurity services and budget forecasting.
View Package
Get support tailored to your company's specific requirements!
Our mission is to provide technology guidance, expertise and support to enable our customers to grow their business.
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