Sound Networks IT Support
Sound Networks IT Services
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Managed IT Services
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IT Support Packages

Premium Support Package

High level support covering all of your IT requirements

For businesses with more complex requirements, our premium package includes everything in the Core and Standard packages plus the following enhancements. Cloud managed email signatures, cloud print management, user security awareness and phishing defence coaching.

Package Pricing

So what does it cost?

£85.00

Per endpoint per Month

Included in this package:

Designed for businesses with demanding IT needs, our premium package builds upon the strengths of our Core and Standard options, offering a comprehensive suite of services to keep your operations running smoothly and securely.

  • Remote monitoring and management of client PC's and Servers
  • Unlimited remote support
  • Patch management and automated software updates
  • Proactive endpoint security monitoring
  • Managed Endpoint Detection and Response agent included (EDR + AV)
  • Automated Microsoft 365 backups included (Exchange email, OneDrive, Sharepoint)
  • Microsoft 365 Business Premium included
  • Device management via Microsoft Intune
  • Cloud managed email signatures
  • Cloud print management
  • Management of new starters and leavers
  • External email filtering and hygiene + SPF/DKIM/DMARC management
  • Self managed email quarantine
  • User Security Awareness Training/Phishing Awareness
  • Hardware lifecycle management
  • Quarterly in person account reviews and budget forecasting

Power up your productivity with our Premium IT support package, here's what elevates your IT experience

Enhance your brand

We implement cloud-managed email signatures to streamline the process of deploying the same signature to all users, without having to configure devices individually. Any future changes are made the same way too. Your customers will see the same signature from you regardless of the device they are sent from.

Streamlined Printing

Say goodbye to printing nightmares. Our cloud print management solution simplifies printing for your users taking the frustrations out of everyday workflows providing you with centralised control over printing, configuration management, deployment, changes and updates.

Empower your users

Users are the last line of defence in Cyber Security. Investing in your employees' knowledge is an essential layer of your cybersecurity. Our user security awareness coaching equips your team with the skills to spot and avoid phishing attempts and other online threats. Minimise the risk of human error compromising your data security through a more proactive approach.

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IT Support packages

Empower your business with IT support packages designed to minimise downtime and maximise productivity

Core IT Support Package

Endpoint monitoring PLUS easy access to inclusive support.
£35.00 Per endpoint per Month

Perfect for start-ups and maturing businesses. Vital support when required to help you align with best practice and compliance standards.

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Standard IT Support Package

Endpoint monitoring PLUS enhanced Cybersecurity services.
£65.00 Per endpoint per Month

Designed for established and growing businesses. Quarterly in person reviews, Cybersecurity services and budget forecasting.

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PremiumPLUS IT Support Package

Endpoint monitoring PLUS enhanced cloud management and Cybersecurity coaching services.
£110.00 Per endpoint per Month

For businesses requiring higher levels of automation and network defence, our premium package includes everything in the Core and Standard packages plus further management and security services.

View Package

Need support tailored to your company's specific requirements?

MSP
Watch Guard
Datto
Huntress
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
3CX
Veeam
Signable
Cyber Essentials
MSP
Watch Guard
Datto
Huntress
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
3CX
Veeam
Signable
Cyber Essentials
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