Sound Networks IT Support
Sound Networks IT Services
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IT Support Packages

Core Support Package

Get started with peace of mind! Our core package provides the essential building blocks for a secure and efficient IT environment

This allows us to start providing you with managed remote support services with a baseline of endpoint security and backup included, as well as Microsoft 365 Business Premium to address compliance and tracking concerns plus, the ability to download and install the latest version of Microsoft Office on your computer. Time to stop worrying about your IT and focus on your other goals.

Package Pricing

So what does it cost?

£50.00

Per endpoint per Month

Included in this package:

This allows us to start providing you with managed remote support services with a baseline of endpoint security and backup included, as well as Microsoft 365 Business Premium to address compliance and tracking concerns plus, the ability to download and install the latest version of Microsoft Office on your computer. Time to stop worrying about your IT and focus on your other goals.

  • Remote monitoring and management of client PC's and Servers.
  • Unlimited remote support.
  • Patch management and automated software updates.
  • Endpoint Anti-Virus and Anti-Malware monitoring.
  • Endpoint Anti-Virus included (AV).
  • Endpoint Detection and Response agent included (EDR).
  • Microsoft 365 Business Premium - NO Teams
  • Device management via Microsoft Intune
  • Automated Microsoft 365 backups included (Exchange email, OneDrive, Sharepoint).
  • Management of new starters and leavers.
  • Hardware lifecycle management.
  • Bi-annual in person account reviews.

What businesses is the package designed for?

This core package allows you to experience the benefits of managed IT services without a significant upfront investment. It's the perfect foundation to build upon as your IT needs evolve.

Managed Remote Support

Our team of IT professionals becomes your virtual IT department, proactively monitoring your systems and remotely resolving issues to minimise downtime and keep your business running smoothly.

Cloud Backup

Safeguard your critical data with our baseline backup solution. This ensures your essential Microsoft 365 files and documents are automatically backed up at multiple daily intervals to provide protection in case of accidental or malicious deletion, silent quitters, hardware failure, or cyberattacks.

Compare our packages

View our list of package features in our comparison chart below.

Core

Standard

Premium

Cost per Endpoint

£50.00

£65.00

£85.00

Remote monitoring and management of client PCs and servers
Unlimited remote support
Patch management and automated software updates
Endpoint anti-virus and anti-malware monitoring
Endpoint anti-virus included (AV)
Managed Endpoint Detection and Response agent included (EDR)
Microsoft 365 Business Premium NO Teams
Microsoft 365 Business Premium WITH Teams
Device management via Microsoft Intune
Automated Microsoft 365 backups included (Exchange email, OneDrive, SharePoint)
Management of new starters and leavers
Hardware lifecycle management
Proactive endpoint security monitoring
Email filtering and hygiene
SPF/DKIM/DMARC management
DNS filtering
Human risk management via Security Awareness Training
Cloud print management
Cloud managed email signatures
Enterprise password management software
Quarterly in-person account reviews and budget forecasting
In-person account reviews
Bi Annually
Bi Annually
Quarterly

IT Support packages

Empower your business with IT support packages designed to minimise downtime and maximise productivity

Standard IT Support Package

Endpoint monitoring PLUS enhanced Cybersecurity services.
£65.00 Per endpoint per Month

Designed for established and growing businesses. Quarterly in person reviews, Cybersecurity services and budget forecasting.

View Package

Premium IT Support Package

Endpoint monitoring PLUS enhanced cloud management and Cybersecurity coaching services.
£85.00 Per endpoint per Month

For businesses requiring higher levels of automation and network defence, our premium package includes everything in the Core and Standard packages plus further management and security services.

View Package

Need support tailored to your company's specific requirements?

Watch Guard network security partner
Datto ticketing and management system
Huntress security partner
Dell Technologies and services
Hyper-V routing technologies
BitDefender defending your hardware
Microsoft 365 professional services
3CX VoIP phone systems
Veeam partner
Signable partner
Cyber Essentials Certification
Power Automate automation workflows
GTIA
Watch Guard network security partner
Datto ticketing and management system
Huntress security partner
Dell Technologies and services
Hyper-V routing technologies
BitDefender defending your hardware
Microsoft 365 professional services
3CX VoIP phone systems
Veeam partner
Signable partner
Cyber Essentials Certification
Power Automate automation workflows
GTIA
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