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IT Support Packages

Standard Support Package

Unleash the power of the Cloud and enhance security with our standard package

Building on our core package, our standard offering includes the Microsoft 365 Licence essential to access cloud services including, but not limited to OneDrive, SharePoint, Teams and Exchange Online. Plus, the ability to download and install the latest version of Microsoft Office on your computer.

Package Pricing

So what does it cost?

£65.00

Per endpoint per Month

Included in this package:

We have also added extra layers of security by including EDR as well as AV, plus we run all of your email through a third-party filter before it hits your Exchange Online tenant - this will block out the majority of spam and other threats to your organisation arriving via email.

  • Remote monitoring and management of client PC's and Servers
  • Unlimited remote support
  • Patch management and automated software updates
  • Proactive endpoint security monitoring
  • Endpoint Detection and Response agent included (EDR)
  • Automated Microsoft 365 backups included
  • Anti Virus and Backup
  • Microsoft 365 Business Premium included
  • Device management via Microsoft Intune
  • Management of new starters and leavers
  • External email filtering and hygiene + SPF/DKIM/DMARC management
  • Self managed email quarantine
  • Hardware lifecycle management
  • Quarterly in person account reviews and budget forecasting

Building on our core offering

Leverage the full potential of cloud-based productivity and security with a Microsoft 365 Business Premium License. This unlocks a suite of essential cloud services, including:

OneDrive

Access and share your files from anywhere, anytime, on any device.

InTune

Manage apps, identities and devices centrally.

SharePoint

Store, share and collaborate seamlessly with colleagues on projects and documents.

Microsoft Teams

Communication and teamwork with instant messaging, video conferencing, and file sharing capabilities.

Exchange Online

Enjoy secure and reliable business email with features like shared calendaring, mailboxes, contacts and out of office replies.

IT Support packages

Empower your business with IT support packages designed to minimise downtime and maximise productivity

Core IT Support Package

Endpoint monitoring PLUS easy access to inclusive support.

Perfect for start-ups and maturing businesses. Vital support when required to help you align with best practice and compliance standards.

View Package

Premium IT Support Package

Endpoint monitoring PLUS enhanced cloud management and Cybersecurity coaching services.

For businesses requiring higher levels of automation and network defence, our premium package includes everything in the Core and Standard packages plus further management and security services.

View Package

Need support tailored to your company's specific requirements?

MSP
Watch Guard
Datto
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
Barracuda
Dell EMC
3CX
Veeam
Signable
Cyber Essentials
MSP
Watch Guard
Datto
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
Barracuda
Dell EMC
3CX
Veeam
Signable
Cyber Essentials
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Communication Hub

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Enquiries

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Contact Details

If you would like to contact us direct feel free to use the contact points below.

Main Phone Number
01225 701650
Main Email Address
networks@soundnetworks.net

Directions

If you would like to contact us direct feel free to use the contact points below.

Company Address

Sound Networks
Strattons House
Strattons Walk
Melksham
Wiltshire
SN12 6JL