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IT Support for Mac's

You choose the technology, we support it.

Although most businesses operate via the Windows operating system, just under 25% of market share is occupied by Mac OS based devices. This means that Apple devices such as MacBooks and Mac computers are often overlooked when it comes to providing efficient managed Apple support - we believe this needs to change.

Mac IT Support

Centralised management and security

One of the most important parts of providing efficient managed IT services is gaining control over and securing your devices. If all your Windows devices are patched, monitored and secured, but your Macs are not, a significant security gap has been created. Your network security is only as good as the weakest link.

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Fully managed and monitored Mac devices

To provide your users with a consistent experience, a standard blueprint of your Mac operating systems will be deployed and controlled centrally, and users will not be able to install their own software at will. When users feel that their devices are supported properly and all the apps, they need to do their job are present, they will be less inclined to resort to “shadow IT” options, such as using software and or cloud services not officially sanctioned or supported by your business. This will lead to a more robust security posture by shutting down the vulnerabilities previously presented by unmanaged devices.

Preventive maintenance

Centrally managed software deployments and configurations will mean that each Mac does not have to be handled individually. This in turn leads to much fewer support incidents.

Other IT Support services

IT Support Packages

We don’t believe in pigeon holing anyone, it’s just not helpful. Because of this, we can craft custom IT support solutions. Choose from our three core plans as a foundation, then personalise it further with unlimited add-ons to suit your needs.

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Proactive IT Support

Proactive IT monitoring is like having a guardian angel watching over your systems. We identify potential problems before they cause disruptions, saving you and your employees the frustration (and lost time) of dealing with IT pain points.

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Outsourced IT Support

Get your IT in shape with scalable and cost-effective outsourced support from Sound Networks. Access the expertise and resources of an experienced IT outsourcing company, at a fraction of the cost of maintaining an in-house team.

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Remote IT Support

Our professional remote IT support services ensure your geographically diverse team has the tools and assistance they need to get the job done. We appreciate that every organisation functions differently, and we're familiar with a wide range of remote working scenarios.

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Switching Providers

Sound Networks makes switching IT providers straightforward. We ensure a smooth transition with minimal disruption to your operations. More importantly, we become a partner in your success, offering ongoing support to match your organisation's evolving needs and growth goals.

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