Sound Networks IT Support
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IT Support

IT Support Packages

Conquer IT challenges with the perfect IT support package

Every business needs reliable IT support, but every business is different. That's why Sound Networks offers a range of customisable IT support packages designed to work with your unique requirements and budget. We know that a one-size-fits-all approach doesn't always provide the right fit for your IT support. Here's what makes our IT Support Packages so versatile.

Core IT Support Package

Endpoint monitoring PLUS easy access to inclusive support.
£50.00 Per endpoint per Month

Perfect for start-ups and maturing businesses. Vital support when required to help you align with best practice and compliance standards.

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Standard IT Support Package

Endpoint monitoring PLUS enhanced Cybersecurity services.
£65.00 Per endpoint per Month

Designed for established and growing businesses. Quarterly in person reviews, Cybersecurity services and budget forecasting.

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Premium IT Support Package

Endpoint monitoring PLUS enhanced cloud management and Cybersecurity coaching services.
£85.00 Per endpoint per Month

For businesses requiring higher levels of automation and network defence, our premium package includes everything in the Core and Standard packages plus further management and security services.

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Compare our packages

View our list of package features and what is and is not included in each package. in our comparison chart below.

Core

Standard

Premium

Cost per Endpoint

£50.00

£65.00

£85.00

Remote monitoring and management of client PCs and servers
Unlimited remote support
Patch management and automated software updates
Endpoint anti-virus and anti-malware monitoring
Endpoint anti-virus included (AV)
Managed Endpoint Detection and Response agent included (EDR)
Microsoft 365 Business Premium NO Teams
Microsoft 365 Business Premium WITH Teams
Device management via Microsoft Intune
Automated Microsoft 365 backups included (Exchange email, OneDrive, SharePoint)
Management of new starters and leavers
Hardware lifecycle management
Proactive endpoint security monitoring
Email filtering and hygiene
SPF/DKIM/DMARC management
DNS filtering
Human risk management via Security Awareness Training
Cloud print management
Cloud managed email signatures
Enterprise password management software
Quarterly in-person account reviews and budget forecasting
In-person account reviews
Bi Annually
Bi Annually
Quarterly

Other IT Support services

Our comprehensive support and consultancy services are designed to be your one-stop shop for all things IT. We'll handle everything from everyday troubleshooting and user support to proactive maintenance, IT strategy and security measures.

Need support tailored to your company's specific requirements?

Watch Guard network security partner
Datto ticketing and management system
Huntress security partner
Dell Technologies and services
Hyper-V routing technologies
BitDefender defending your hardware
Microsoft 365 professional services
3CX VoIP phone systems
Veeam partner
Signable partner
Cyber Essentials Certification
Power Automate automation workflows
GTIA
Watch Guard network security partner
Datto ticketing and management system
Huntress security partner
Dell Technologies and services
Hyper-V routing technologies
BitDefender defending your hardware
Microsoft 365 professional services
3CX VoIP phone systems
Veeam partner
Signable partner
Cyber Essentials Certification
Power Automate automation workflows
GTIA
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