Professional IT support
Our proactive IT support team relates to the challenges faced by other businesses and offers our own unique approach to help optimise your IT infrastructure and workflows. If you need helpdesk IT support, network management, cloud solutions, cybersecurity expertise, or strategic IT consulting, connect with us.
Learn more ->IT Support
Outsourced IT Support Packages & Pricing Remote IT Support Proactive IT Support Switching Providers Pricing Estimator
Fully managed IT services
IT is at the heart of every business. Make sure it’s managed reliably and professionally.
Learn more ->
Cyber Security services
IT is at the heart of every business. Make sure it’s managed reliably and professionally.
Learn more ->Featured Posts
Securing your team in 'Third Places'
Read more ->
Adversary-in-the-Middle attacks
Read more ->Frequently Asked Questions
Here you can find a comprehensive collection of helpful answers to the questions we are most frequently asked, designed to provide quick and clear guidance on our services and how we work.
Learn more ->Featured Posts
Governing Generative AI
Read more ->
Navigating the AI Landscape
Read more ->Our Vision
Our vision is to make the organisations we partner with the very best they can be.
Learn more ->Featured Posts
What is included in a Managed Service Plan?
Read more ->
Is a managed service agreement right for my business?
Read more ->Request free IT audit
Why cyber insurance applications are more detailed than ever
Why have applications changed?
Insurers have paid substantial claims following ransomware, supply chain attacks and AI-enabled fraud. As a result, they now assess the security controls businesses have in place rather than relying on simple yes or no answers. If your business handles sensitive data or client funds, expect more detailed questions.
The five areas insurers focus on
Immutable Backups
Insurers now expect backups to be immutable or air-gapped, protected from administrator accounts and tested regularly. Microsoft 365 retention alone is not considered a backup.
Multi-Factor Authentication
MFA should protect email, remote access and administrator accounts. Authenticator apps and hardware tokens are generally preferred over SMS.
Endpoint Protection
Traditional antivirus is no longer enough. Many insurers now expect Endpoint Detection and Response (EDR), with Managed Detection and Response (MDR) becoming increasingly common.
Wire Transfer Verification
Businesses moving money should have documented callback verification procedures and dual approval for high-value payments to reduce fraud.
Vendor Security
Expect questions about your key software suppliers and the security measures they have in place.
Answer honestly
Never overstate your security controls
If an insurer discovers that your business didn't have the protections declared on your application, they may refuse or even void a future claim. If a control isn't fully implemented, explain what is in place and provide a realistic timescale for completion.
Before you submit your renewal
Take time to:
Insurers increasingly expect MFA to protect:
- Confirm MFA is enabled on critical accounts
- Verify your backups are immutable and tested
- Review endpoint protection across all devices
- Check your payment authorisation procedures
- Review the security of your key software providers
- Update your incident response plan
Addressing these areas before renewal can improve your security and reduce delays during underwriting.
Unsure whether your business meets today's cyber insurance requirements?
If you're not confident your backups, Microsoft 365 security or cyber defences would satisfy a modern cyber insurance application, we can help.
At Sound Networks, we work with businesses across Wiltshire to assess their existing IT infrastructure, identify security gaps and implement the controls insurers increasingly expect, including immutable backups, multi-factor authentication, endpoint protection and disaster recovery planning. Whether you're preparing for your next renewal or simply want peace of mind that your business is protected, our team is here to help. Contact us today to arrange a no-obligation discussion and find out how we can strengthen your cyber resilience.
Get support tailored to your company's specific requirements!
Our mission is to provide technology guidance, expertise and support to enable our customers to grow their business.
Start Here
Sign up to receive useful information regarding your IT without the fluff
By Subscribing you are agreeing to receive our IT updates newsletter released each Month. You will not receive anything else.
