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IT Support Packages

PremiumPLUS Support Package

Minimise downtime, reduce risk, stay compliant

Some businesses require more assurance and security than our three traditional bundles can offer, to respond to this requirement we built the Premium PLUS package. If you are handling large amounts of personal data, financial and or legal records, running legacy systems, relying on automation or working in a supply chain it’s now more important than ever that you build strong defensive layers around your systems. Those extra layers can make all the difference when it comes to gaining the insights and intelligence required to spot and shut down a breach swiftly before it causes irreversible damage to your business.

Package Pricing

So what does it cost?

£110.00

Per endpoint per Month

Included in this package:

Designed for businesses with demanding security requirements, our premium PLUS package builds upon the strengths of our Premium Offering. Providing consistent logging and monitoring of both on premise and cloud systems, helping to detect brute force attacks, malware infections, insider threats and risky logins before they escalate.

  • Remote monitoring and management of client PC’s and Servers
  • Unlimited remote support
  • Patch management and automated software updates
  • Proactive endpoint security monitoring
  • Managed Endpoint Detection and Response agent included (EDR + AV)
  • Automated Microsoft 365 backups included (Exchange email, OneDrive, Sharepoint)
  • Microsoft 365 Business Premium included
  • Device management via Microsoft Intune
  • Cloud managed email signatures
  • Cloud print management
  • Management of new starters and leavers
  • External email filtering and hygiene + SPF/DKIM/DMARC management
  • Self managed email quarantine
  • User Security Awareness Training/Phishing Awareness
  • SIEM, Security Information and Event Management
  • ITDR, Identity Threat Detection and Response
  • Hardware lifecycle management
  • Quarterly in person account reviews and budget forecasting

Face evolving cyber threats with greater confidence with our Premium PLUS IT support package by your side, here's what sets this package aside from the rest.

SIEM - Security Information & Event Management works with other tools such as EDR and ITDR to correlate alerts and identity actions and turn these into meaningful actions, as well as providing strong audit trails and logging.

ITDR - Identity Threat Detection & Response monitors your online identities such as Microsoft 365 or Google Workspace accounts. Helping to remediate risky logins such as impossible travel, role/permission changes and suspicious mailbox rules. Critical against modern cloud attacks that don’t drop traditional malware.

Vulnerability Scanning - An additional layer of confidence, our tools scan your external IP addresses, websites and client computers consistently to spot any vulnerabilities outstanding the moment they are published.

Cyber Essentials - For businesses of 10 or more endpoints using the Premium PLUS package, we will automatically include your annual Cyber Essentials Certification.

IT Support packages

Empower your business with IT support packages designed to minimise downtime and maximise productivity

Core IT Support Package

Endpoint monitoring PLUS easy access to inclusive support.
£35.00 Per endpoint per Month

Perfect for start-ups and maturing businesses. Vital support when required to help you align with best practice and compliance standards.

View Package

Standard IT Support Package

Endpoint monitoring PLUS enhanced Cybersecurity services.
£65.00 Per endpoint per Month

Designed for established and growing businesses. Quarterly in person reviews, Cybersecurity services and budget forecasting.

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Premium IT Support Package

Endpoint monitoring PLUS enhanced cloud management and Cybersecurity coaching services.
£85.00 Per endpoint per Month

For businesses requiring higher levels of automation and network defence, our premium package includes everything in the Core and Standard packages plus further management and security services.

View Package

Need support tailored to your company's specific requirements?

MSP
Watch Guard
Datto
Huntress
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
3CX
Veeam
Signable
Cyber Essentials
MSP
Watch Guard
Datto
Huntress
Dell Technologies
Hyper-V
BitDefender
Microsoft 365
3CX
Veeam
Signable
Cyber Essentials
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