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Frequently Asked Questions

Cyber Security FAQs

Questions regarding Cyber Security services.

What is cyber security?

Cyber security involves protecting your IT systems, networks and data from unauthorised access, cyber attacks and data breaches. It combines a range of tools, processes and strategies designed to detect, prevent and respond to threats before they impact your business.

Why is a traditional antivirus no longer enough to protect our business?

Standard antivirus software only looks for known digital footprints from a static database of older threats. Modern cybercriminals use fileless malware, sophisticated social engineering, and targeted ransomware that sails right past traditional defenses. We replace basic antivirus with enterprise-grade Endpoint Detection & Response (EDR), which monitors live device behaviors 24/7 to spot, block, and isolate active attacks in real time.

Is our data truly safe just because it’s stored in Microsoft 365 or the cloud?

While Microsoft secures the physical cloud infrastructure, they operate on a shared responsibility model. This means you are entirely responsible for managing user access, identity validation, and data protection settings. Without custom security hardening—such as locking down legacy authentication protocols, applying conditional access, and enforcing Multi Factor Authentication (MFA), your cloud tenant remains highly exposed to credential theft.

We are a small local business. Why would cybercriminals target us?

Cybercriminals rarely target specific companies by name; instead, they use automated bots to scan the internet for unpatched firewalls, unprotected email servers, and soft targets. Small to medium-sized businesses are highly prized targets because they typically have weaker defenses and can be used as weak links to breach larger supply chains. In short: it is your vulnerability, not your company size, that attracts them.

How do your email security and anti-phishing systems protect our staff?

Over 90% of successful corporate cyber breaches start with a single phishing email. We deploy multi-layered email threat protection that actively intercepts incoming mail before it hits your team’s inboxes. Our systems analyze attachments in secure virtual sandboxes, rewrite links to scan for destination safety on every click, and use AI anomaly detection to spot social engineering and executive impersonation attempts.

What is Multi-Factor Authentication (MFA), and why are you strict about enforcing it?

Multi Factor Authentication (MFA) requires users to provide two or more verification factors to gain access to their business accounts (such as a password plus a dynamic code sent to a secure mobile app). According to Microsoft, implementing MFA stops over 99.9% of automated account takeover attacks. We make MFA integration seamless for your team while ensuring your corporate identities remain tightly locked down.

Watch Guard network security partner
Datto ticketing and management system
Huntress security partner
Dell Technologies and services
Hyper-V routing technologies
BitDefender defending your hardware
Microsoft 365 professional services
3CX VoIP phone systems
Veeam partner
Signable partner
Cyber Essentials Certification
Power Automate automation workflows
GTIA
Watch Guard network security partner
Datto ticketing and management system
Huntress security partner
Dell Technologies and services
Hyper-V routing technologies
BitDefender defending your hardware
Microsoft 365 professional services
3CX VoIP phone systems
Veeam partner
Signable partner
Cyber Essentials Certification
Power Automate automation workflows
GTIA
Need Help?
IT Insights - Useful IT information and tips
Sound Networks IT Support
Sound Networks IT Services
IT Support
Managed IT Services
Cyber Security
AI
Insights
Networks

Request free IT audit

This site uses cookies for functionality and analytics Manage Close

Watch Guard network security partner
Datto ticketing and management system
Huntress security partner
Dell Technologies and services
Hyper-V routing technologies
BitDefender defending your hardware
Microsoft 365 professional services
3CX VoIP phone systems
Veeam partner
Signable partner
Cyber Essentials Certification
Power Automate automation workflows
GTIA
Watch Guard network security partner
Datto ticketing and management system
Huntress security partner
Dell Technologies and services
Hyper-V routing technologies
BitDefender defending your hardware
Microsoft 365 professional services
3CX VoIP phone systems
Veeam partner
Signable partner
Cyber Essentials Certification
Power Automate automation workflows
GTIA
Need Help?